PS5 UK Deliveries Have Been an Absolute Shambles; Switched Couriers, Delays, and Wrong Products

In the United states, the PS5 launched on November 12, 2022, and many have been jumping in and having a boom withAstro's Playroom,Curiosity's Spider-Man: Miles Morales,and more. For those living in the UK, launch day was Thursday, Nov 19, and orders have been an accented mess. Companies take been blaming one another, and people have even been claiming that Amazon orders of the PlayStation 5 are being delievered, but it's not the console, and in fact random items.

VGC touched on the reports of the latter yesterday, with freelance journalist Bex April May sharing an unboxing of an Amazon packet that contained an air fryer instead of a PS5. According to Bex, information technology was marked as a "missed" delivery at midday on Thursday with no delivery endeavor being made. Information technology turned up after in the day, just not what she had ordered.

Happy #PS5 day everyone. Tried to certificate our 1'south unveiling, only Amazon have tricked united states with an unsolicited air fryer instead (after giving delivery password). Anyone else had this problem today? pic.twitter.com/99IUSzSJUU

— Bex April May (@bexlectric) November xix, 2022

Others take been sharing similar stories, with people maxim that Amazon orders have been marked as delivered, but no signs of an attempted commitment. Others have claimed they've seen the vehicle on their street and and then had parcels marked as delivered before driving off. One received a java automobile, another a human foot massager, and someone fifty-fifty received cat nutrient.

Frustrated customers have been speculating at the widespread delivery issues assuming the delivery drivers take been stealing the consoles, maybe for their own proceeds or for scalping online. A quick eBay search does show a number of PS5 consoles up for grabs for prices ranging from £ane,000 to even £25,000,00 (The latter vanished every bit I published this slice). VGC has reached out to Amazon United kingdom for comment, and customers are reporting that they've told to wait 48 hours.

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Meanwhile, other customers accept been facing a range of issues. Freelance journalist Hashemite kingdom of jordan Oloman, shared yesterday an email from the UK retailer GAME, who has informed customers that YODEL has announced that information technology will not be able to deliver all orders on release day. What's odd about this is that customers had paid extra money for a DPD delivery. Ane customer, I know personally, was speaking to me yesterday and said that they paid extra for a DPD commitment, but that the parcel was heading toward their location up north, before turning effectually at Birmingham and heading all the mode s to Portsmouth. It'due south patently heading north again every bit of today.

If you pre-ordered a PS5 via @GAMEdigital and your social club is being delivered past YODEL, it may not come up on release day. Simply defenseless air current via an electronic mail.

On my dispatch it says mine is getting delivered past YODEL, despite the fact that I paid extra for DPD at the time. @GAMEHelps ? flick.twitter.com/7ieW9n7MDA

— Hashemite kingdom of jordan Oloman (@JordanOloman) November 18, 2022

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GAME and YODEL issued statements yesterday, with GAME blaming YODEL for the late deliveries, "This is due to chapters issues in their delivery network," GAME's statement reads. YODEL responded to that by saying, "Yodel does not work straight with Game. Our client is GFS, a fulfilment business who work in partnership with Game," it continues, "Nosotros accept been consistently clear on the order volumes we are able to carry for them and it is deeply disappointing that Yodel'southward name has been incorrectly used in an email to customers on the status of orders."

Customers look equally if they'll exist getting their tardily deliveries today if things get smoothly. For those getting parcels from Amazon, it's looking as if customers may sadly terminate up just getting refunds, and with the supply of PS5 consoles existence incredibly scarce, may not have a console this yr. Either manner, I personally hope that everyone has their orders fulfilled and whatsoever issues are dealt with in a timely manner and hopefully stock becomes bachelor.

Accept something to tell u.s. near this commodity?